Cookie Policy

A plain-English list of the cookies LovePaint uses, why, and how to change your mind.

Last updated: 20 August 2026

What cookies we use

We keep the number of cookies we use to a minimum, and we don't use any advertising or cross-site tracking cookies. Here's everything that's currently set when you use lovepaint.co.uk:

Name	Purpose	Category	Duration
`ci_session`	Keeps your basket and checkout session working as you move between pages.	Essential	2 hours
`remember`	Keeps you signed in if you tick “Remember me” when logging in.	Functional	30 days
`__stripe_mid`, `__stripe_sid`	Set by Stripe, our payment processor, to help prevent fraud during payment. Only loaded on the payment step of checkout.	Essential	Session – 1 year
Trustpilot cookies	Not active yet — will appear here once our Trustpilot review widgets go live. They'll only be set if you accept third-party cookies below.	Third-party – not yet active	—

We also use your browser's local storage (not a cookie) to remember a few preferences, such as recently viewed colours and whether you've dismissed our finish guide. This information stays on your device and is never sent to us.

How we measure visits

We use a privacy-first, cookieless way of understanding how our site is used. It doesn't set a cookie or store anything on your device — we simply log an anonymised, hashed combination of your approximate location and browser type, which can't be used to identify you or track you across other websites.

Manage your preferences

You can change your cookie choice at any time — this reopens the preferences bar shown when you first visited.

Questions about this policy?

See our Privacy Policy for more on how we handle your personal data, or get in touch if anything's unclear.